TwyLabz is a technology powerhouse run by group of aspirant and enthusiastic professionals headquartered in Thiruvananthapuram, India. Since 2019, The TwyLabz Management has looking forward on delivering innovative solutions to create value and efficiency for our customers. The fundamentals of our success are based on valuing our customers, empowering our people and trusting strategic partners.
Our mission at TwyLabz is to combine leading-edge business strategy and IT knowledge to deliver the best possible solutions to our customers. The primary focus of every TwyLabz employee is to improve IT efficiency and business profitability of every customer we serve. We are committed to building long-term, sustainable partnerships, by providing world-class automation assisted customer service solutions to entrepreneurs, start-ups and SMEs globally. We achieve this through our highly professional team, best practices, and thought leadership. Our culture incorporates the following values: Exceptional customer service, Innovative solutions, Integrity, Teamwork and Accountability.
We are well-versed in a variety of operating systems, networks, and databases. We use this expertise to help our customers with a variety of small to mid-sized projects.
Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best--running your business.
That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service.
ITIL processes are followed to consistently deliver top notch Managed IT Services thereby adhering to Service.
Twylabz provides Managed IT Services to its clients and partners 24/7/365, delivering real value to the client through skilled staff and with state of the art facilities.
Innovative approach in understanding manual business processes and developing scalable and reliable IT Solutions.
Last Updated 1st April, 2019.
What personal information we collect?
The above list of Personal Data is non-exhaustive but illustrates examples of Personal Data that you may share with TwyLabz, or TwyLabz may acquire from you, in the course of your employment or engagement.
We also collect the following data about you, such as
The sort of personal data we collect includes:
How do we use your Personal Data and what is the legal basis for this use?
The processing of your Personal Data enables TwyLabz to perform its role as an employer and/or for the purposes of engaging you, including fulfilling its legal obligations under applicable laws and as necessary in connection with TwyLabz’s performance of its contractual and employment obligations to you. Without this information, it would not be possible for TwyLabz to perform its contract and/or legal obligations with you. Certain Personal Data is processed by TwyLabz for its legitimate business interests, including, but not limited to:
Additionally, TwyLabz will process Personal Data according to our mutual employment contract for purposes of:
We may also use personal information which is obtained from other means like when you visit our website, during events and trade shows, conferences, thought leadership and Webinar invites, Product/Service announcement/promotion.
With whom and where we share your personal data?
TwyLabz may disclose and/or transfer your Personal Data to third parties for the purposes set out above. The parties to whom TwyLabz may disclose or otherwise transfer your Personal Data include:
In the course of operating its business, TwyLabz may need to transfer Personal Data collected in the European Economic Area (“EEA”) to countries outside the EEA which may not have laws offering the same level of protection for personal data as those inside the EEA. TwyLabz has taken steps to ensure adequate safeguards are adopted to safeguard such Personal Data. TwyLabz maintains appropriate and reasonable technical and organizational measures to protect your Personal Data against unauthorized or unlawful destruction use and against its accidental, loss, damage or destruction.
How long will you keep my personal data?
TwyLabz will store and maintain your Personal Data for as long as necessary
Personal information of individuals, other than employees, would be retained for 10 years upon provision of a consensus.
Please note that you may have the right to request the correction or deletion of your Personal Data as explained below.
Your rights in relation to your Personal Data
Subject to applicable exemptions, you have the right to:
You may make these requests by contacting TwyLabz at https://twylabz.com/contact-us